For over thirty years Los Gatos Ace Hardware has been dedicated to
bringing the best in customer service. Established in 1978 by Bob
Allen and Gary Kankel, many customers still remember the old Coast to
Coast store in the Kings Court Shopping Center. Los Gatos Hardware
grew quickly and Bob and Gary took the opportunity to move the store
to its current more spacious location in 1980. Gary remembers
wondering how they would ever be able to fill the store with
merchandise to sell.
In 1989 Bob and Gary made the decision to join Ace Hardware, which
offered greater support to its retailers, in turn allowing them to
provide more to their customers. After many years in the business,
Bob and Gary decided to retire in 2001 and pass on the business to
Bryan Matsumoto and Dené Kankel.
Bryan was a long time employee before becoming part owner. He started
working at the store at the age of 22 and quickly moved up to become a
manager. While working, he obtained a degree in Economics at San Jose
Dené attended Cal Poly San Luis Obispo and obtained a degree in
Landscape Architecture. While there she met and later married Gary's
son. After five years in landscape architecture and feeling a little
burnt out, she decided to take a brief hiatus and asked if she could
come work at the store. She enjoyed her temporary job so much she
decided to stay.
Bryan and Dené feel very privileged to have the opportunity to pick up
where Bob and Gary had left off. While the store is no longer
spacious and at times seems to be bursting at the seams, they are
dedicated to continue to grow the business the best way they know how:
Striving to bring the best in customer service and satisfaction.